FAQ-Ausdom Brand
FAQ

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1. 18-Month Warranty for Quality-Related Issues?
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please notping costs. Please note: Any provided shipping labels must be used within 20 days of purchase. We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. Internationaping costs. Please notl shipping costs must be covered by by the customer. If the item cannot be returned then we will offer of purchase. We will take care of all quality-related issues with a FUof purchase. We will take care of all quality-related issues with a FUa 50% REFUND.
2. If the TR008 supports call function?
No, it doesn't support.
3. What’s devices for TX/RX mode?
a. Turn the toggle switch to the "TX" position, it mainly connects with wireless headphones, speakers. You can connect with 1 device or 2 devices simultaneously.
b. Turn the toggle switch to the "RX" position, it mainly connects with audio play devices, such as mobile phone, Tablet, laptop etc.
4. If the TR008 has volume adjusting button?
TR008 has no volume adjusting button, you can adjust the volume via wireless headphone or audio play devices.
5. I have connected with two wireless headphones in TX mode (Blue and green LED are solid), but the one is no sound, why?
a. press the wireless headphone switch button.
b. exchange the wireless headphone position(the wireless headphone which has no sound pair with TR008 first, then the other one pair with TR008 again.)
6. How did SONY wireless headphone pair?
You need to pair SONY wireless headphone with TR008 first, then you can pair the other one.
7. The wireless headphone can pair with TR008 for 1-2 times, why it can’t pair with TR008 later?
You can press the switch button twice in TX or RX mode to clear the paired list. Then you can pair the TR008 again.
8. How it can connect the paired devices in TX mode when beyond the effective range?
1. It will connect the paired devices of effective range in 5 minutes
2. If you find one of the device is no any sound after connecting it automatically, please power on the TR008 again.
9. How the TR008 can be used when charging?
Don't use it in one device simultaneously, or it will make some noise.