Q: Who we are? 
A: Founded in 2014, AUSDOM is an international brand specialized in audio and video conferencing scenario. By focusing on the research and development of video imaging and audio technologies through patented vision and sound sensors with AI algorithms, AUSDOM products have been proudly used in different industries including live broadcasting, online education, and video conferencing. 

Q: What services can you get after buying the product?
A: AUSDOM ensures you a joyful shopping by 30-day return or exchange, 2-day refund once authorized by customer service, 3-7 days shipped from local warehouse across the US, 7-25 days from China warehouse to worldwide places, 12-month hassle-free naked product warranty.
About Audio Products:
Q: How to reset your headphones?
A: You can try to reset the headphones and see, just plug in the audio cable then plug out, do two times and plug in deeply.
About Video Products:
Q: How to reinstall the driver?
A: You can do these to reinstall the driver on windows.
    1. Click the Start button, search for "Control Panel", click to open,
    2. Then open "System", search for "Device Manager" to open,
    3. Find the Camera, Choose HD camera and finally click the right mouse button and select "Uninstall".
    4. After uninstalling, restart the computer. Then computer will install the camera driver auto.